Hospitality 2018-02-08T11:26:16+00:00

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Hospitality

More and more company events are taking place in third party locations. Whether it’s a board meeting for top executives, an international meeting to discuss expansion plans or legal mediations, external venues such as hotels are increasingly being used to host sensitive corporate meetings. Security at business meeting venues is high on the agenda of event organisers as more examples of phone hacking and espionage make the headlines.

In 2007 a security contractor found a microphone planted inside a baby monitor that had been left behind a sofa in Porsche’s CEO Wendelin Wiedeking’s hotel suite. The discovery was made one day prior to a high-level meeting with Volkswagen in which Porsche owned a 31 percent stake. The decision to employ technical security countermeasures (TSCMs) not only proved to be a smart move for the security contractor and for Porsche but would also be a wise decision for other players in today’s corporate event environment.

The confidentiality of sensitive business discussions is a major consideration when deciding on suitable venues. Conference and venue managers and hoteliers need to recognise the importance of confidentiality and take measures to ensure that their client’s meetings are handled discreetly and professionally.

To demonstrate that they fully understand client’s concerns, many forward thinking hotels are now engaging the services of Technical Security Countermeasures (TSCMs) companies such as Esoteric who can offer their clients peace of mind, leaving them free to carry on with core business meeting objectives, secure in the knowledge that their confidential information will remain….confidential.
Esoteric can provide hotels venues and their clients with the following services:

  • Technical Surveillance Countermeasures (TSCM) / Bug sweeping
  • Prior to events, venues are swept and physically searched ensuring that environments are free from illicit eavesdropping devices
  • E-Room 24/7, real-time monitoring solution
  • Installed into a meeting room, E-Room offers continuous protection against GSM bugs, mobile phones, Bluetooth, Wi-Fi etc.
  • TSCM Training & Espionage Awareness Briefings
  • Equip existing security staff with the skills and knowledge to enable them to protect client’s information

Offering the latest technical surveillance countermeasures will go a long way in reassuring clients that the integrity of their information and conversations is high on the venue’s list of priorities and will add real value to that venue’s event offering as a whole.

Cast Study

Investment Bank Chooses Innovative Counter Surveillance Partner

The Challenge

The financial services industry has been at the forefront of many high-profile corporate espionage cases over recent years and banks and other financial institutions remain the most targeted among hackers.

A leading international investment bank, with a presence in most major markets around the world, was reviewing the provision of its TSCM services, which had long formed the basis of its counter-espionage strategy. The company invited TSCM suppliers to tender for the company’s counter-surveillance requirements.

The Solution

Esoteric were awarded the contract to support the organisation by providing an innovative and effective security and counter espionage strategy that included a range of solutions that would deliver sufficient flexibility to meet the ever-changing needs of the business. In addition to regular TSCM inspections of the most sensitive areas, bespoke training was provided to the company’s security personnel that enabled them to carry out interim physical searches in support of the TSCM inspections.

Value add, security briefings were provided to key personnel and an educational campaign was introduced to deliver awareness to the wider staff population in the form of regular roadshows. Finally, Esoteric’s permanent countermeasures sensor E -Room, was installed within the organisations boardroom, where the most sensitive of conversations were deemed to take place which delivered 24/7 protection from eavesdropping.

The Benefits

This multi-dimensional strategic approach provided great protection to the organisation, whilst delivering improved efficiencies and a return on investment. The new in-house capability not only supported the organisations overall counter surveillance strategy but provided the organisation with greater confidence. The strategy was reviewed quarterly to ensure that it was fit for purpose and aligned to the organisations objectives at all times.

Think you’re under surveillance? Contact us to get secure now.

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