Esoteric Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Esoteric Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
- name and job title
- contact information including email address/li>
- demographic information such as postcode, preferences and interests/li>
- other information relevant to customer surveys and/or offers/li>
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
Controlling your personal information
You may choose to restrict the use of your personal information in the following ways:
- Our marketing communication provides users the opportunity to opt-out of receiving communications from us.
- This site gives users the following options to discontinue receiving future communications by any of the following means:
- Send an e-mail to our marketing team indicating your request to be unsubscribed from a specific list.
- In writing to: Marketing, Esoteric Ltd, Links 2, The Links Business Centre, Old Woking Road, Old Woking, Surrey, GU22 8BF
- You can call our marketing team on this telephone number: +44 (0) 1483 740423 or email: firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.
To request a copy of any personal data we currently hold on you and understand why we process this data, please contact the marketing team at the above address.
You have the right to object to your personal information being processed, to withdraw your consent and you have the right to be forgotten. Please contact the marketing team at the above address.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Esoteric Ltd is accredited to ISO 27001 for its Information Security Management and holds Cyber Essential accreditation.
The Esoteric website cookie
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
The Esoteric website uses a “session cookie” to identify your browser “session” as you move between pages on the website and perform activities. The cookie is named c2esotericltd_eso9372lld2 and will last for 3 months.
The website cookie allows our website to recognise each subsequent request from your browser as being the same browser that made the initial request to our website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
By knowing that each subsequent request is related to the first, our website is able to track your actions as you move around the website and to provide interactive features. By analysing how our website is being used in general (via Google analytics), we can improve the website experience for future visitors. Should you experience any problems in using our website, our website developers may be able to use this information to track down your specific “user journey” and investigate and fix any issues that might arise.
The cookie itself is a very small text file that is stored on your device (for example, your PC or your phone) by your web browser. It contains a simple text code that your browser sends back to our website each time you browse to a new page. This allows the website to look up your specific session and associate data for that session with your browser. The data itself is not stored in your cookie but on the server(s) operating the website.
Each page on our website is generated by a sophisticated Content Management System (CMS). This system provides a number of interactive features where your experience may be tailored according to your past activity on the website. Such features require the “session cookie” to operate.
The session cookie provides the ability for you to log on to our website using your unique user name (or e-mail address) and password (if applicable).
The session cookie provides the means to remember that you have submitted a form so that you are not asked to re-submit it.
As we improve our website over time, similar and more advanced features may be added that also require a “session cookie” to operate.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.